Privacy Policy

Identity: TECHTAIL RETAILER S.L.
Registered address: Carrer Escultor Llimona, 7, 08328 Alella, Barcelona, España
Phone: +34 935 40 37 81
Email: hola@techtail.es
Data protection contact: hola@techtail.es

• Identification and contact data: name, company, position, email, phone and country, provided through the Website's forms.
• Project data: information about the space, sector, operational needs and any detail included in the message field.
• Browsing data: technical data strictly necessary for the operation of the Website (language, cookie consent status).

No special categories of data are requested. The user guarantees that the data provided is truthful and up to date.

• To handle inquiries, requests for information and contact requests.
• To manage commercial requests: feasibility analysis, proposals, visits to the factory or to operating stores.
• To manage the download of brochures.
• To send communications about TECHTAIL's products, news and content, when the user has consented to it.
• To maintain the security and proper functioning of the Website.

• Consent of the data subject (art. 6.1.a GDPR): submission of forms, downloads and commercial communications.
• Performance of a contract or pre-contractual measures (art. 6.1.b GDPR): preparation of proposals and the business relationship.
• Legitimate interest (art. 6.1.f GDPR): Website security and B2B communications with existing clients about similar services.
• Compliance with legal obligations (art. 6.1.c GDPR): tax, accounting and commercial obligations.

Data is not disclosed to third parties except where legally required. Technology providers offering hosting, database and email delivery services may access the data as data processors, under a contract compliant with art. 28 GDPR. Where a provider involves international transfers, these are carried out with the safeguards of Chapter V of the GDPR (adequacy decisions or standard contractual clauses).

Data is retained for as long as the relationship with the user is maintained and its deletion has not been requested. For information requests without any subsequent commercial relationship, data is retained for a maximum of 24 months. It is subsequently kept blocked during the legal statute-of-limitations periods (generally up to 6 years for tax and commercial obligations).

The user may exercise the rights of access, rectification, erasure, objection, restriction of processing, portability and not to be subject to automated decisions, as well as withdraw consent at any time, by writing to hola@techtail.es indicating the right they wish to exercise.

The user may also file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that their rights have not been properly addressed.

The Company applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss or alteration: encryption in transit via HTTPS, role-based access control to the database, backups and periodic review of permissions. No measure guarantees absolute security, but the Company undertakes to notify any relevant incident in accordance with articles 33 and 34 of the GDPR.

This Privacy Policy may be updated to adapt to legislative developments or changes in the Company's services. It is recommended to review it periodically; the date of the last update appears at the beginning of the document.